Enquiries & customers
Capture relevant needs and contact details, start intake and give your team context to follow up. Staff can convert reviewed enquiries into customer records.
Collect project enquiries and callback requests while your team is on site.
A property owner calls about a renovation while your crew is working. Riya captures the project type, location, scope and timeline, giving your estimator context for the next conversation.
Give your staff the context and tools to follow through.
Capture relevant needs and contact details, start intake and give your team context to follow up. Staff can convert reviewed enquiries into customer records.
Review inbound and outbound calls, available recordings, transcripts and summaries in your workspace.
Configure services, bookable professionals, working hours, closures and human handoff destinations.
See usage and call charges. Control staff access to sensitive call content and billing.
Project requests are not quotes, site-visit confirmations or commitments to start work. Staff confirm estimates, permits and scheduling.
Give every property enquiry a next step.
Explore solutionStay with your client. Keep the next one connected.
Explore solutionCapture the job while your team is on the job.
Explore solutionKeep service enquiries moving.
Explore solutionMake a good first impression before the consultation.
Explore solutionGive new enquiries a welcoming start.
Explore solutionBuild your pipeline while you build.
Explore solutionKeep customers connected when the shop is busy.
Explore solutionCapture leads while you are busy or away.
Build a clearer path from interest to follow-up.