Enquiries & customers
Capture relevant needs and contact details, start intake and give your team context to follow up. Staff can convert reviewed enquiries into customer records.
VOICE AI FOR HOME SERVICES
AI answering service for home service businesses
Give callers a useful response while technicians are working, driving between jobs or handling another customer.
AN EXAMPLE IN YOUR BUSINESS
Capture the job while your team is on the job.
A homeowner calls about a service while your team is unavailable. Riya collects the type of work, location, relevant details and callback preference, then saves a request your team can review.
Illustrative workflow
WHERE IT HELPS
Understand the need. Capture the next step.
- Explain the services and areas described in your business information.
- Capture job requirements and customer-provided locations.
- Offer available forwarding destinations or a callback request.
- Review call notes before contacting the prospective customer.
THE CONNECTED WORKSPACE
Reception is just the beginning.
Give your staff the context and tools to follow through.
Calls & campaign results
Review inbound and outbound calls, available recordings, transcripts and summaries in your workspace.
Team & availability
Configure services, bookable professionals, working hours, closures and human handoff destinations.
Reports & credit visibility
See usage and call charges. Control staff access to sensitive call content and billing.
What your team still handles
Service requests are not dispatch confirmations or guaranteed arrival times. Your team confirms job feasibility, estimates and urgent-service arrangements.
OTHER BUSINESS TYPES
Explore more solutions.
Real estate
Give every property enquiry a next step.
Explore solutionSalons & spas
Stay with your client. Keep the next one connected.
Explore solutionHome services
Capture the job while your team is on the job.
Explore solutionAutomotive
Keep service enquiries moving.
Explore solutionProfessional services
Make a good first impression before the consultation.
Explore solutionFitness & wellness
Give new enquiries a welcoming start.
Explore solutionContractors
Build your pipeline while you build.
Explore solutionRetail businesses
Keep customers connected when the shop is busy.
Explore solutionYOUR BUSINESS. ALWAYS IN THE CONVERSATION.
Make the next conversation
an opportunity.
Capture leads while you are busy or away.
Build a clearer path from interest to follow-up.